TurboTax FAQ
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  • How account verification works

    When you sign into your TurboTax account, we may ask you a few extra questions about yourself to make sure...

  • Why did I receive this email?

    We're committed to protecting your personal information. Any time a change is made to your account or if...

  • How to order a copy of your return from the IRS

    You can get a copy of a previously-filed return from the IRS. When requesting your copy, you can choose...

  • What is the EIC or EITC and do I qualify?

    The Earned Income Tax Credit (EITC or more commonly, EIC) is a tax credit for working people with low or...

  • Education Tax Credits and Deductions

    Tax incentives available for your education expenses are credits (which reduce your taxes) and deductions...

  • What kinds of refinancing costs can I deduct?

    Generally, when you refinance your main home or a second home for personal use (such as vacation property...

  • Do I need to make estimated tax payments to the IRS?

    Our tax system is pay-as-you-go, which means you're supposed to pay tax on your income as it comes rolling...

  • What is the advantage of direct deposit vs. getting a check?

    Speed, security, and convenience. By e-filing and choosing direct deposit, the IRS expects to issue 9 out...

  • How to e-file your personal (individual) tax return

    E-filing in TurboTax is easy: Finish your tax return.  Select File in the left-hand menu.  Follow the...

  • E-file rejections related to incorrect or duplicated names, birth dates, or Social Security numbers

    The IRS rejects e-filed returns that contain incorrect, mismatched, or already-filed Social Security...

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